Grounding Privacy Policy
Last updated: September 2, 2026
This Privacy Policy explains how Grounding (the “App”) handles information when you use it on your iPhone. Grounding is meant to be with you in moments of anxiety or panic, and it's designed to ask for as little as possible: it works offline, with no account, no ads and no tracking. We use no third-party analytics. Your data is stored on your device.
1. Data controller
The controller for the App and this policy is Tysora — Leopoldo Pérez Ortiz, a self-employed professional (autónomo), based at Avenida Isaac Albéniz 12, 45638 Pepino (Toledo), Spain.
For any privacy matter you can reach us at hola@tysora.es.
2. No account, on-device data
The App works without sign-up. Your sessions, before/after check-ins, trusted contact and settings are stored only on your device. We do not upload or share them.
3. No ads, no tracking, no analytics
Grounding shows no ads, does not track your activity, and includes no third-party analytics or tracking SDKs. We do not collect advertising identifiers or build profiles about you. Given the app's nature, we've deliberately avoided any data collection that isn't essential.
4. Crisis-line calls and trusted contact
When you tap to call a crisis line or your trusted contact, the call is placed through your iPhone's phone app; Tysora does not intermediate or log those calls. Any trusted contact you add is stored only on your device.
5. Permissions
The App can play voice and sounds and use haptics; for calls it uses the system phone feature when you ask. It does not access the microphone, camera, location, your contacts (other than the trusted contact you choose to add) or your photos, and it does not collect health data.
6. Grounding Pro subscription
Grounding is free. The optional Grounding Pro subscription is managed by Apple (App Store) through RevenueCat. Tysora does not receive or store your payment details; RevenueCat processes a random user identifier and your purchase status to activate Pro on your device. It is the only third-party service the App uses.
7. Retention
Your data is kept locally for as long as the App is installed; you can remove it by clearing the App's data or uninstalling it. Your subscription status is retained by RevenueCat/Apple per their policies.
8. Your rights (GDPR)
Because we do not collect personal data on our servers, we have no information about you to provide or delete beyond what is on your device (which you control). For any matter, email hola@tysora.es. You may complain to the Spanish Data Protection Agency (www.aepd.es).
9. Children
The App is not directed to children under 13 and does not knowingly collect personal data from minors.
10. Wellness, not a medical device
Grounding is a wellness and self-help tool for hard moments; it is not a medical device or an emergency service, it does not collect health data and it does not replace professional help. If you are in immediate danger, call your local emergency number.
11. Changes and contact
We may update this policy to reflect changes to the App or the law; we'll post the current version on this page with its date. For any question, write to us at hola@tysora.es.