Box Breathing Support
Need help with Box Breathing? We're here to answer any question or fix any issue. Write to us and we'll get back to you as soon as we can. You'll also find answers to the most common questions below.
Contact
We usually reply within 1–2 business days. To speed things up, please tell us your phone model, your Android version and a short description of what's happening.
Frequently asked questions
I'm not getting reminders
Grant Box Breathing the notification permission in Android settings and take it out of restricted battery saving so it can alert you on time. Also check that the reminder is turned on in the app's settings.
No sound or voice is playing
Check that the media volume is up and that the Voice and Sound options are enabled on the home screen. Some soundscapes and accents are part of Box Breathing Plus.
I bought Plus but don't see it after reinstalling
Open the Plus screen and tap “Restore purchases”. It restores as long as you use the same Google Play account (or Apple ID) you bought it with.
How do I manage or cancel Plus?
Subscriptions are managed and cancelled from your Google Play account (or the App Store on iPhone). The “lifetime” option is a one-time purchase and does not renew.
When is it coming to iPhone and Apple Watch?
The iOS version, with an Apple Watch app, is in testing and will arrive on the App Store very soon. In the meantime, the Android version is already available on Google Play.
I feel light-headed when I practice
Some light-headedness is common when you start slow breathing. Practice seated, don't force the holds and stop if you don't feel well. Box Breathing is a wellness tool, not a medical device.