Verbary Support
Need help with Verbary? We're here to answer any question or fix any issue. Write to us and we'll get back to you as soon as we can. You'll also find answers to the most common questions below.
Contact
We usually reply within 1–2 business days. To speed things up, please tell us your iPhone model, your iOS version and a short description of what's happening.
Frequently asked questions
The word audio doesn't play
Check that the media volume is up and your iPhone isn't on silent. Audio works offline once downloaded; if you just installed the app, wait for the first resource download to finish.
Pronunciation doesn't hear me
Grant Verbary the microphone permission in iOS Settings › Verbary › Microphone. The audio is processed on the device to score your pronunciation and is not uploaded to any server.
My progress isn't on my other device
Turn on iCloud for Verbary in iOS Settings and use the same Apple ID on both devices. Sync can take a few minutes and needs a connection.
I bought Pro but don't see it after reinstalling
Open the Pro screen and tap “Restore purchases”. It restores as long as you use the same Apple ID you bought it with.
How do I manage or cancel Pro?
In iOS Settings › [your name] › Subscriptions.
Can I learn without translations?
Yes. Turn on English-only mode in settings for full immersion, with no translations to your language.