Pizza Timer Support
Need help with Pizza Timer? We're here to answer any question or fix any issue. Write to us and we'll get back to you as soon as we can. You'll also find answers to the most common questions below.
Contact
We usually reply within 1–2 business days. To speed things up, please tell us your device, your iOS version and a short description of what's happening.
Frequently asked questions
I'm not getting notifications or the Live Activity
Check that you granted the notifications permission in Settings › Pizza Timer, and that Live Activities are enabled for the app. If Low Power Mode is on, iOS may delay some updates.
I bought Pro but don't see it after reinstalling
Open the Pro screen and tap “Restore purchases”. It restores as long as you use the same Apple ID you bought it with.
How do I manage or cancel Pro?
From your Apple account: iOS Settings › [your name] › Subscriptions. The lifetime purchase doesn't renew, so there's nothing to cancel.
The time or temperature doesn't match my oven
Every oven is different. Pizza Timer adapts the values honestly, and on Pro you can calibrate your oven and turn on learning so it adjusts to your results. Also tweak the doneness level and the surface.
Can I use it offline?
Yes. Pizza Timer works offline; you only need the internet to manage Pro purchases.
When is it coming to the App Store?
The iOS version is in testing and will arrive on the App Store very soon. Write to us and we'll let you know as soon as it's live.