Bingo Party Support
Need help with Bingo Party? We're here to answer any question or fix any issue. Write to us and we'll get back to you as soon as we can. You'll also find answers to the most common questions below.
Contact
We usually reply within 1–2 business days. To speed things up, please tell us your iPhone or iPad model, your iOS version, and a short description of what's happening.
Frequently asked questions
The numbers don't play
Turn up the volume and check the silent switch is off; even so, the app calls the numbers on silent. If there's no sound, close and reopen the app.
The players' phones aren't in sync
That's expected: each player uses their phone as a card and marks by hand while listening to the caller. The app works offline and does not pair phones over the network.
How do I print cards?
Go to “Generate & Print”, choose the game type, number of cards and theme, and tap “Export PDF”. You can then save or share it to print.
How do I choose the win pattern?
In the caller setup, before the game starts, you pick the winning pattern: line, two lines, corners, X, cross, frame or full house (depending on whether you play 75- or 90-ball).
Can I resume an interrupted game?
Yes. Bingo Party keeps a game history and you can pick up a session right where you left off.
I bought Pro but still see ads
Tap “Restore Purchases” in the app settings and restart it. Make sure you're using the same Apple ID you bought Pro with.
I switched devices. How do I get Pro back?
Since it's a one-time purchase, just tap “Restore Purchases” on the new device using the same Apple ID.
Does it use the microphone or my data?
No. Bingo Party doesn't use the microphone or ask for an account; your game data is stored only on your device. See the Privacy Policy linked below.